A Health IRL Conversation

Pre- and Post-Surgery Care at Home

Mark Reid Headshot.jpeg

Mark Reid

Patient at Atrium Health, Perfect Care


Shannon Crotwell, RN BSN

Clinical Nurse Navigator at Atrium Health, Perfect Care

Health IRL - Lygeia Ricciardi - Headshot

Lygeia Ricciardi

Advisor, Carium


Virtual Perioperative Care at Atrium Health

Virtual care, including real-time data sharing and the ability to interact with the clinical team, can give patients and their families peace of mind and help them to play a proactive role in safely speeding up their own recovery from the comfort of home. 

For the 15th Health IRL, Lygeia Ricciardi chatted live about virtual perioperative care with Shannon Crotwell, a clinical nurse navigator and pioneer in applying this technology from Atrium Health/Perfect Care, and Marc Reid, who recently recovered from cardiac surgery with Shannon’s help.

They talked about:

  • Which kinds of data Mark collected and shared

  • How the data helped Shannon’s team support Mark

  • How having access to real-time data and a clinical team from home helped Mark

  • Shannon’s advice for other healthcare providers that want to provide pre and post-surgical care at home to their patients


Patient Experience: Ease of Use

The ease-of-use is extremely important when you think about your patient engagement and patient satisfaction.


Shannon Crotwell, RN BSN CCRN

Clinical Nurse Navigator at
Atrium Health, Perfect Care



Carium _ Telehealth platform _ Advocacy

Patient Advocacy Blog

Mark’s Story of Empowerment During Surgery Recovery


Ashley Dauwer

Apr 23   •   4 Min

Mark recently recovered from open-heart surgery and was empowered to be an active participant in his recovery through data and the connection to his care team.

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