A Health IRL Conversation
Pre- and Post-Surgery Care at Home

Mark Reid
Patient at Atrium Health, Perfect Care

Shannon Crotwell, RN BSN
Clinical Nurse Navigator at Atrium Health, Perfect Care

Lygeia Ricciardi
Advisor, Carium
BACKGROUND
Virtual Perioperative Care at Atrium Health
Virtual care, including real-time data sharing and the ability to interact with the clinical team, can give patients and their families peace of mind and help them to play a proactive role in safely speeding up their own recovery from the comfort of home.
For the 15th Health IRL, Lygeia Ricciardi chatted live about virtual perioperative care with Shannon Crotwell, a clinical nurse navigator and pioneer in applying this technology from Atrium Health/Perfect Care, and Marc Reid, who recently recovered from cardiac surgery with Shannon’s help.
They talked about:
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Which kinds of data Mark collected and shared
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How the data helped Shannon’s team support Mark
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How having access to real-time data and a clinical team from home helped Mark
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Shannon’s advice for other healthcare providers that want to provide pre and post-surgical care at home to their patients
THE HIGHLIGHTS
Patient Experience: Ease of Use
The ease-of-use is extremely important when you think about your patient engagement and patient satisfaction.

Shannon Crotwell, RN BSN CCRN
Clinical Nurse Navigator at
Atrium Health, Perfect Care
THE REPLAY

Patient Advocacy Blog
Mark’s Story of Empowerment During Surgery Recovery

Ashley Dauwer
Apr 23 • 4 Min
Mark recently recovered from open-heart surgery and was empowered to be an active participant in his recovery through data and the connection to his care team.
