Health IRL

Health “In Real Life” (IRL) is a series of live, interactive conversations to help people navigate the changing healthcare landscape with insights from experts.


Healthcare Digital Transformation in 2021: What's Next?

Grace Cordovano

CEO | Board-Certified

Patient Advocate, Enlightening Results, LLC

Paddy Padmanabhan

Founder and CEO,

Damo Consulting

Lygeia Ricciardi



When? Jan 27, 2021,  2:00 PM ET | 11:00 AM PT

Twenty-twenty has been an unprecedented year. In the COVID-19 pandemic, many healthcare organizations have been stretched to the utmost caring for repeated waves of acutely ill patients, despite shortages in staff, PPE, and hospital beds. As a country, we’ve lost almost 300,000 lives to the virus, and sustained massive economic challenges, compounded by political upheaval, social unrest, environmental threats, and increased levels of anxiety and depression.


Though we’re still in the thick of the COVID-19 pandemic, distribution of a vaccine is on the horizon. We all want 2021 to be better, and healthcare will play a pivotal role in shaping it. In the past six months, 75% of providers started using telehealth, according to the Telehealth Impact Study by the COVID-19 Healthcare Coalition Telehealth Workgroup. What changes in health and healthcare are they — and the general public — expecting and prioritizing next?


Join us for the 14th session of Health IRL. Lygeia Ricciardi will be interviewing Paddy Padmanabhan, author of the 2020 book Healthcare Digital Transformation, and Patient Advocate Grace Cordovano to discuss lessons-learned and predictions for the immediate next phase of healthcare’s digital transformation.

Topics we'll touch on include:

  • What does a more holistic model of digital virtual care look like?

  • How can we leverage digital tech to personalize care for individuals?

  • What are some specific strategies to address the digital divide?

  • What are the public’s top priorities in transforming healthcare — and how closely do they map to those of the healthcare system?

After a conversation moderated by Lygeia, we'll open the floor for live video questions from the community.  If you cannot attend live, you can register and we'll email the recording and keep you in the loop on future chats.

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The Health IRL Team

Lygeia Ricciardi

Host & Moderator

Ashley Dauwer

Platform & Engagement Ninja

What’s Different

about Health IRL?

It’s Made Fresh for You. We take input from our community about the most relevant, useful topics at the intersection of digital health, patient-centered health, and real life in real time.

It’s Interactive. This is not your Grandpa’s webinar. It’s a lively moderated conversation. You can chat, answer polls, Tweet, and ask your questions live on camera, if you choose to.

It Highlights the Patient Perspective. Each session  features two guests ⁠— a healthcare expert and a patient expert ⁠— we believe the intersection of both perspectives is key in healthcare

Recordings of Past Sessions

 Mike S.

 Everyone who has had the opportunity to join this amazingly relevant conversation has gained valuable insight in this critical time.

What the Community is Saying

 Laura W.

 I have rewatched every webinar so far... you have made me pick up my pen and tablet to write some of your thoughts as a personal goal for me to be able to translate to my patients.

 Michael S.

 Thank you so much for the opportunity to participate. It is an excellent format for talks. 


Suggestions Welcomed

We love to hear ideas for future topics and speakers from our community.